ISO 20000 is an international standard for IT service management systems. It enables organizations to guarantee the quality and dependability of the IT services they provide. ISO/IEC 20000 provides a framework for best practices and management processes to deliver efficient IT services. It aligns best with ITIL, which provides detailed best practices for ITSM. ITIL […]
ISO 20000 is an international standard for ITSM (IT Service Management). It helps organizations to establish, implement, and improve their SM (service Management) systems. ISO/IEC 20000 helps organizations to align their IT services with business goals, helps to improve service delivery, and ensures consumer satisfaction through effective and consistent IT service management practices. It focuses […]
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